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Skilled and Knowledgeable Veterinary Staff

Let us introduce our team of efficient and professional staff at East Springfield Veterinary Hospital. Being practitioners of progressive medicine, we use state-of-the-art medical treatments and equipment for all pet patients. The pets seem to like them, too!

Amy Zander headshot, western MA animal hospital, springfield MA animal hospital

Amy Zander, Hospital Administrator

Amy has been managing East Springfield Veterinary Hospital since 1999. Although her career did not start in the veterinary community, she grew up in this wonderful, giving environment. Her father was Dr. Richard Hersman and she was joined by her brother, Dr. Andrew Hersman, in 2005.

She graduated from Lafayette College with a BA in International Affairs. She went on to pursue her graduate degree at Central Connecticut State University, where she earned her Masters of Science in Organizational Communication. Although she loves the animals that she meets every day, she focuses on the people that bring their beloved pets to East Springfield Animal Hospital!

Johannah McCarthy

Johannah has been instrumental in our company for so many years. Johannah has earned the role as our Surgery Department Manager for both our hospitals! She is supportive of our clients and her teammates. She is a huge part of these hospitals. We wouldn’t be where we are today without her! In her free time, Johannah enjoys knitting and crocheting and is a movie/television fanatic. Her favorite part about working at ESVH is seeing how appreciative clients are when they leave the hospital. The team and clients appreciate all that you do, Johannah!
Bethany Decoteau headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Bethany Decoteau, CVT

Bethany is our Practice Manager at ESVH! She comes to us from a Connecticut veterinary hospital with a multitude of talent. She is a Licensed Veterinary Technician and an expert in client education. We don’t know how we got so lucky. But, we are not going to question it either. Come in and meet Bethany. You’ll be glad you did!


Amanda Tetreault

Ana Badeau


Cam Lucier


Chantal Lugo-Lopez


Charisma Hammon


Dakotah Smith


Diane Marie Bennett

Erin Wilson

Joanna - WAH

Joanna Forcier

Kim headshot, veterinary hospital, western MA veterinarian, veterinarian springfield MA

Kim Turner


Krystal White, CVT


Lauren Joyal

Lauren headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Lauren Trzpit, CVT

Luis Silva - ESVH

Luis Silva

Lujuanna Jackson

Nami Forest, CVT

East Springfield Veterinary Hospital logo

Navy Leang


Tim Ladd


Wendy Cormier, CVT

East Springfield Veterinary Hospital logo

Zoly Santiago

Emma headshot, vet tech western MA, western MA animal hospital, springfield MA animal hospital

Emma Hartley Cote
06/19/93 – 04/14/19
Certified Veterinary Technician

A life so young
Has now been freed.
Courageous yet kind
Patient and compassionate
A “thousand watt” smile
Wise beyond her years
Sweet, comforting, cheerful
Intelligent; eager to learn
A little sass!
Illuminating, radiant
Emma, We love you!